Terms and Conditions
Last updated: 21st of November 2025
Please read these Terms & Conditions carefully before using our website or booking any nutrition services.
By accessing this website, making an enquiry, or booking an appointment, you agree to be bound by these Terms & Conditions.
1. Who We Are
Nature Nutri Clinic
Operated by Malgorzata Wica
Trading as Nature Nutri Clinic
Email: nature [email protected]
We provide personalised nutrition consultations, plans, and lifestyle guidance for individuals seeking to improve their general health and wellbeing.
2. Scope of Services
Nature Nutri Clinic offers:
• Nutrition and lifestyle consultations
• Personalised nutrition programmes and protocols
• Dietary and lifestyle advice
• Supplement recommendations
• Functional testing suggestions (optional)
• Education to support general health and wellbeing
We do not provide:
• Medical diagnosis
• Treatment of disease
• Medication changes
• Emergency care
Our services are not a substitute for medical advice.
Clients must consult their GP or healthcare provider regarding any health concerns, symptoms or medication.
3. Client Responsibilities
Clients agree to:
• Provide complete and accurate information about their health, lifestyle, medical history, and medications
• Notify their GP or consultant about any recommendations if necessary
• Consult their doctor before making major dietary or medication changes
• Inform us of any changes to their health during the programme
• Follow recommendations at their own pace and discretion
Clients remain responsible for their own healthcare decisions.
4. Appointments, Cancellations & Refunds
a) Bookings
Appointments can be booked via email, social media, website forms, or an online scheduling tool.
b) Cancellations
• 24 hours’ notice is required to cancel or reschedule an appointment
• Cancellations made with less than 24 hours’ notice may be charged at 100% of the appointment fee
c) Late arrivals
Where possible, appointments will continue, but may need to end at the scheduled time.
No refund or reduction is provided for lost time.
d) Refunds
• Consultations are non-refundable once delivered
• Packages may offer partial refunds only if no sessions have been used
• Functional tests or supplements purchased through third parties follow the supplier’s refund policy
5. Payment Terms
Payments are due:
• At the time of booking,
or
• as per payment instructions provided before the consultation.
Accepted payment methods may include bank transfer, card payment, or online payment services (Stripe, PayPal, etc.).
Late payments may result in delays to receiving your plan or follow-up support.
6. Nutritional Advice & Medical Disclaimer
All information provided by Nature Nutri Clinic is intended for educational and wellbeing support.
It is not intended to diagnose, treat, cure, or prevent any medical condition.
You must:
• Continue care with your GP or consultant
• Seek urgent help if symptoms worsen
• Inform your healthcare provider of any significant diet or supplement changes.
You understand that outcomes vary depending on individual factors and cannot be guaranteed.
7. Supplements & Functional Testing
We may recommend supplements or functional tests where appropriate.
You are under no obligation to purchase supplements through any specific provider.
Important notes:
• Supplements are not a substitute for a varied diet
• Some products may not be suitable for pregnancy, breastfeeding, children, or certain medical conditions
• It is your responsibility to check labels, allergens, and contraindications
• Functional tests are paid directly to the test provider and subject to their terms and turnaround times
8. Children & Young People Under 18
• Clients under 18 may only use services with parental or legal guardian consent
• A parent/guardian must be present for all consultations unless explicitly agreed otherwise
• Records for minors are stored until the client turns 25, in accordance with UK legal requirements
9. Confidentiality & Data Protection
All personal information is handled in line with our Privacy Notice and the UK GDPR.
This includes:
• Secure storage of consultation notes
• 7-year retention of client records
• Confidential communication
We may share your information only:
• With your explicit consent, or
• Where legally required (e.g., safeguarding or serious harm risk)
See the full Privacy Notice for further details.
10. Use of Website Content
All content on this website—including guides, posts, images, downloads, and text—is the intellectual property of Nature Nutri Clinic unless otherwise stated.
You may not:
• Copy
• Reproduce
• Distribute
• Modify
• Publish
without explicit written permission.
11. Social Media Interactions
By contacting us via Instagram, Facebook, TikTok, or other platforms:
• You acknowledge that communication may be visible to the platform
• You should avoid sending sensitive health information over social media
• We may advise moving the conversation to email or a secure platform
We reserve the right to delete abusive, inappropriate, or misleading comments.
12. Limitation of Liability
Nature Nutri Clinic is not liable for:
• Any decisions you make based on the information provided
• Any adverse reactions to supplements, foods, or lifestyle changes
• Delays caused by third-party suppliers (labs, supplement companies)
Our liability is limited to the amount paid for the service provided.
Nothing in these terms limits liability for fraud or negligence.
13. Complaints
If you have a complaint, please contact us at:
We aim to respond within 14 days.
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will always be available on this page.
15. Governing Law
These Terms & Conditions are governed by the laws of Scotland.
Any disputes will be handled by the relevant courts.
16. Intellectual Property
All content on this Website (text, images, guides, PDFs, downloads, branding) is owned by Nature Nutri Clinic (Malgorzata Wica) unless otherwise stated.
You may not copy, reproduce or distribute any content for commercial use without written permission.